Public offer of Buzton Limited Liability Company for the provision of telecommunications services

In accordance with Articles 367-369 of the Civil Code of the Republic of Uzbekistan, this Public Offer is an official public offer by Buzton Limited Liability Company (hereinafter referred to as the "Operator") to enter into a subscription agreement for the provision of telecommunications services.

To provide communications services, the operator enters into a subscription agreement with a subject of civil law relations (hereinafter referred to as the "Subscriber") for the provision of a specific service or several (package) communications services under the terms (within the framework) specified in this Public Offer. The subscription agreement for the provision of communications services concluded with the Subscriber (hereinafter referred to as the "Subscription Agreement") is an integral part of this Public Offer.

The Operator operates in accordance with the legislation of the Republic of Uzbekistan and under licenses No. 073882 dated December 30, 2014, No. 073881 dated July 7, 2021, and No. 073879 dated September 1, 2021.

This Public Offer shall enter into force upon its posting on the Operator's official website: www.buzton.com and shall remain valid until its cancellation is notified on the official website.

The Operator reserves the right to amend the terms of this Public Offer in the manner prescribed by this Public Offer. The terms of this Public Offer are the same for all parties to civil law relations applying to the Operator.

This Public Offer and the agreement concluded between the Operator and Subscribers define the procedure for the use and provision, responsibilities, rights and obligations of the parties regarding telephone services, data transmission, data network, Internet, wireless Internet access in public places, mobile communications, the organization of national and international roaming, cable, terrestrial, interactive, IPTV (IP television), OTT (Over the Top) and online television services.

1. TERMS AND EXPLANATIONS

The following key terms, definitions and abbreviations are used in this Public Offer:

Subscriber - a person who has entered into a subscription agreement with the Operator for the provision of communication services under the terms of this Public Offer - an individual (adult) with legal capacity, regardless of the form of ownership, in the status of a registered legal entity, an individual entrepreneur or other participants in civil law relations acting without forming a legal entity, non-profit non-governmental organizations, public-law organizations, etc.

Subscriber Agreement - concluded between the Subscriber and the Operator on the basis of the terms of this Public Offer and the Subscriber's acceptance of the terms of this Public Offer, a document consisting of information about the Subscriber and the elements necessary for this (subscriber number, tariff plan, etc.) and other current conditions (hereinafter referred to as the Agreement) in which the Operator undertakes to provide the Subscriber with a specific communication service or several (package) communication services.

Subscriber device - a technical device owned by the Subscriber or in the temporary possession and use of the Subscriber, interconnected with telecommunications networks, designed to generate, modify, and process signals transmitted or received over telecommunications networks - a device (end device). The Subscriber device must meet the technical requirements for this type of device, imposed in accordance with the current standards of the Republic of Uzbekistan.

Subscriber number - a number allocated by the Operator to the Subscriber for the term of the contract for the provision of communications services. Subscriber number - a number that identifies the connection of the Subscriber device when connecting the Subscriber device to the Operator's network. Subscriber

network - a set of Subscriber equipment, devices, and cable lines that are serviced within the territory of a residential or public building.

Subscriber line - a part of the telecommunications line from the point of entry into the Operator's telecommunications network to the Subscriber's outlet or, in the absence of a Subscriber, to the Subscriber device.

Subscription fee – the fee consumed by the Operator for communication services rendered to the Subscriber and, regardless of the volume of this service, the fee (for a certain (paid) period of time (month, quarter, year, etc.) of the subscriber) for services, the amount of which is considered a constant amount, independent of the volume of services actually received), which is necessarily fixed and paid every month.

The subscriber's identity document (for individuals) is a passport of a citizen of the Republic of Uzbekistan (except for a biometric passport for traveling abroad), an identity card, a national driver's license, introduced by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 116 dated March 2, 2017, a foreign citizen's passport (with a mark or information on temporary registration in the Republic of Uzbekistan), a stateless person's certificate, a residence permit in the Republic of Uzbekistan, a military passport, a military ID of the established form indicating the subscriber's details and an appendix confirming their place on the list (a document confirming the right to telephony at the place of residence).

Authorization is the process of analyzing the authentication data entered by the Subscriber on the Operator's server. Based on its results, it is determined whether the Subscriber has the right to receive the service or access to the personal account.

ACS is an automated accounting/billing system (a hardware and software complex) designed to automate settlements between the Operator and the Subscriber, as well as the accounting and processing of communication services rendered.

Authentication is the determination of the authenticity of the identification information provided by the user of data network services.

Authentication data is the set of data of the Subscriber's individual account (they are used, if necessary), generated by the Operator on the basis of the agreement, subject to the execution of the following conditions of this Public Offer:

a) Username (login) is the primary individual identification indicator of the Subscriber in the Operator's system. It is provided to the Subscriber upon conclusion of the Agreement and the first registration of the Subscriber, and cannot be changed within the framework of the current Agreement.

b) Password is a means of protection against unauthorized access to the information in the personal account and other confidential information of the Subscriber. The first password is created and provided by the Operator, the password can then be changed by the Subscriber. The login and password are used by the Subscriber for remote connection and authorization on the Operator's server, as well as access to the personal account.

An archived tariff plan is a tariff plan previously approved by the operator that is closed to new connections and cannot be transferred to other tariff plans.

Prepayment is required to initiate communication services after the contract is signed. The Subscriber's account number for the use of communication services in the next billing period (advance payment) and the Subscriber's contract number (for business entities, in this case, the amount of money payable by the Subscriber in full) are used.

(100 percent). The advance payment is made up of the Subscription Fee and the cost of the selected paid communication services in accordance with the selected Tariff/Tariff Plan. Cash advance payment can be made using convenient cash and non-cash payment methods established in the Republic of Uzbekistan, including through payment agents. If the Subscriber is provided with a paid Subscriber Number, the initial advance payment for the number will also include the fee for the paid Subscriber Number. In cases where a paid number is provided to the Subscriber with the condition of extended payment for the Subscriber Number of a paid category, the initial billing period is also included in the subscription fee for the Initial Advance.

Bona fide users - have not used communication services for illegal purposes, have not committed actions that harm the Operator and/or third parties, have not committed actions aimed at distributing and distributing software/information from their Subscriber device, and have not misinterpreted IP addresses. , did not commit any actions that interfere with the normal functioning of the Subscriber numbers and the Operator's network, the Operator's devices or software and/or third parties, did not use communication services directly for commercial purposes, did not connect to the registered absolute communication network, did not use gateways, Internet telephony, etc., strictly followed the current legislation of the Republic of Uzbekistan, the rules and conditions of the selected types of telecommunications services, as well as the terms of this Public Offer, and fully fulfilled their rights and obligations to use telecommunications services of the person/subscriber.

Initial advance - funds paid to the Subscriber's account in full (100 percent) by the Subscriber, indicating the Subscriber's login or the contract number for legal entities, for the use of communication services in the next billing period (advance payment). The advance payment is formed from the cost of the Subscription fee and the cost of the selected paid communication services in accordance with the selected tariff plan. Prepayment is made by convenient methods of cash and non-cash payment established in the Republic of Uzbekistan.

A Dealer is a legal entity or sole proprietor who has not established a legal entity (an authorized representative of the Operator) and who performs the Operator's duties under a dealer agreement or corresponding power of attorney.

A Dealer Agreement is a Dealer Agreement under which the Operator undertakes, for a fee, to perform legal and other important actions in accordance with the Operator's instructions.

A Dealer Service Point is a service point established and operated by the Dealer.

Electronic money is an unconditional and irrevocable monetary obligation of the issuer of electronic money, stored in electronic form and accepted as a means of payment in the electronic money system.

Identification is the determination of the identity of the user of data network services based on available data.

The Internet is a global international network (a network managed by a network community) consisting of a large number of networks operating under a unified TSR/IP protocol, connected via gateways and using a single addressing environment and a named environment.

A major failure is a technical failure resulting in the operator ceasing to provide communications services in a specific administrative territory where communications services are provided.

Content is the filling of information received via voice, SMS, GPRS texts, or multimedia data with informational and entertainment content.

A content provider is a legal entity that provides content services to subscribers on a commercial basis through an operator's network. Content provider services are provided upon the Subscriber's prior request by sending a request (command) to receive the service from the Subscriber's device. Access to the list of content providers and the services they offer can be obtained through the Operator's official website, as well as through the official websites of content providers. Connection to content provider services is an additional (mixed) service of the Operator, designed to connect to the content provider's infotainment services via the communication network.

Mobile electronic payment services are services provided by the Operator as a payment subagent for making electronic payments to the Subscriber in the Electronic Money System via the Operator's network. The Subscriber is the user of the payment services.

The Operator is Buzton Limited Liability Company, which offers subscribers a range of telecommunications services, owns the telecommunications equipment network, and ensures its functioning and development.

The Operator's office is a structure and buildings in the city of Tashkent and in the regions of the Republic of Uzbekistan, where subscribers are received and served, information about subscribers and all documents related to the Operator's activities are stored and processed. Information about the location of the Operator's offices and their operating hours is published on the Operator's official website and is updated in the prescribed manner (change of address, mailing address, etc.).

The Operator's website is the Operator's information resource on the Internet at www.buzton.com, containing official information about the Operator's activities and the communications services it provides.

Connection to the Operator's network refers to the Subscriber's technical ability to use the Operator's network to connect to services and information resources.

The operator's coverage area is the territory where the operator's communications services are provided.

The operator's area of ​​responsibility is the technical means and communication channels owned and managed by the operator. Services are rendered within the operator's area of ​​responsibility. All issues related to the operator's services that are not within the area of ​​responsibility are resolved by agreement between the subscriber and the operator. Before concluding an agreement with the operator, the subscriber must ensure the possibility of connecting to the communication channels from the operator to its connection point. In the absence of communication channels, the issue of establishing such communication channels is resolved outside the terms of this Public Offer.

Establishing a connection to the operator's network is the operator's activity in processing information about the subscriber and including it in the operator's hardware and software complex. After making an advance payment, the subscriber will be able to connect to the operator's network.

The operator's network is a set of telecommunication facilities that provide telecommunication services to the subscriber. The operator's network includes:

- data transmission - the transmission of data from one point to another in the form of signals using telecommunication facilities for further processing;

- data transmission network - a set of telecommunication nodes and channels designed to organize telecommunications between certain points in order to ensure data transmission;

- the Internet communication network - a global international network consisting of many networks using a single address and name space, connected by means of gateways operating on a single TSR/IP protocol;

- virtual private network (VPN) - a set of virtual dedicated transport resources that supports closed groups of users through transport channels used by many users (National Standard Oz Dst 2818:2014. Telecommunication networks. Terms and definitions pitfalls.).

- Wi-Fi network - an Internet access network based on Wi-Fi technology;

- telephone network - a set of automatic telephone exchanges, switching nodes, lines, channels, terminal (end) equipment, meeting the needs of the population, institutions, organizations and enterprises for telephone services;

- television network - a set of telecommunications facilities that ensure the distribution and delivery of any information via IPTV (IP television), OTT (Over the Top) and online television channels that cannot be viewed in free mode;

- local telephone communication - telephone communication between users located within the same locality or administrative district;

- international telephone communication - telephone communication between a user of telephone services in the territory of the Republic of Uzbekistan and a user of telephone services in the territory of another state

Payment agent – ​​a business entity engaged in the activity of accepting payments from the Subscriber using fixed or mobile devices, payment terminals/systems.

Payment card – a payment instrument storing encoded information and allowing identification of the network user and the ability to make (initiate) a call.

Price list – a document confirming the list of the operator's communication services and pricing conditions.

The parties are the Operator and the Subscriber together.

Tariff – the price per unit of measurement of communication services paid by the Subscriber upon connection to the Operator's network, set by the Operator.

Tariff plan – a set of prices, technical information and conditions provided by the Operator to the Subscriber or a certain group of Subscribers or for the use of one or more services within a certain limited territory.

Technical capabilities for receiving communication services – the Subscriber having the appropriate technical means and conditions necessary for using communication services in accordance with the terms of this Public Offer.

Technical feasibility of providing communication services – the availability of communication facilities operating in the Operator's service area to provide communication services to the Subscriber.

Communication services are the product of the Operator's activities in receiving, transmitting, and processing signals and other types of information via telecommunications networks. The full list of communication services (including basic and additional services) is defined in the current and approved Price Lists and Tariffs for Communication Services. The Operator's basic telecommunications services include:

- data transmission services;

- wireline telephone services.

Universal services are a set of mandatory services of a certain quality, provided to all users via public telecommunications networks (ensuring the use of this network by users, local, long-distance, and international telephone calls, sending telegrams, etc.).

Third-party services (including payment services market participants) - Payment services rendered to Subscribers by Providers, Payment Authorities and other third parties through the Operator's network, as well as other services rendered to Subscribers by third parties.

Rules for the Provision of Services/Rules - Order of the Ministry of Information Technology and Communications Development of the Republic of Uzbekistan dated June 30, 2020 No. 208-mx "On Approval of the Rules for the Provision of Communication Services", posted on the official website of the operator and the "Rules for the Provision of Communication Services", approved (registered by the Ministry of Justice of the Republic of Uzbekistan on June 30, 2020, registration number 3275) are in effect.

Service area — the territory within which the operator has the right to provide telecommunication services on the basis of a license agreement and has the technical capabilities to ensure the quality of services that meets the conditions established by regulatory documents.

Service point — a fixed point of sale and (or) service office of the Operator, where contracts for the provision of communication services can be concluded with the Subscriber and other types of services can be received.

Subscriber payment system for services — the amount of payments by the subscriber for a certain (billing) period of time (month, quarter, year, etc.) according to the accrual system.

Periodic payment system for services — the amount of the Subscriber's commissions for a certain (paid) period of time for services that depend on the time used for the transmission of information and other telephone services in the payment system.

Hosting services — services for the provision of technical resources for hosting information on a permanent server on the Internet.

Restriction levels — the minimum amount of funds in the Subscriber's personal account (balance), at which the Operator has the right to limit the volume of services provided to the Subscriber or terminate the provision of services.

Fraud is a type of fraud in the information technology sector, including actions related to the unauthorized and improper use of the Operator's telecommunications services and resources.

A personal (electronic) account number is an electronic file in the Operator's automated billing system. This file specifies the amount of Electronic Money in the Subscriber's billing system (hereinafter referred to as the Notional Amount (money amount)), services rendered by the Operator, including prepayment for mobile electronic payment services, and services, information on the amount of money spent is displayed. The Subscriber may be assigned several personal (electronic) account numbers under a single Agreement.

The Personal Account is a special WEB page on the Operator's WEB site, protected from unauthorized access to the Subscriber's Authentication Data, containing Authentication Data, statistics on the volume of Services received, the current status of the Subscriber's personal account number, and other information. The information displayed in the Personal Account is considered informative and may differ from the information in the Operator's ASR (automated settlements between the Operator and the Subscriber). The Personal Account indicators may differ from the indicators after the end of a session during an ongoing, unfinished connection session, and a session is considered complete only after it is recorded in the Personal Account indicators. In the personal account, the Subscriber can subscribe to or cancel specific services, change or reset their password, and access features provided by the Operator. The Operator may unilaterally change the functions of the Personal Account.

The Subscriber's account balance is the difference between two amounts in the Subscriber's account at a given point in time. The first amount is the amount credited to the Subscriber's account, and the second is the amount debited from the Subscriber's account by the Operator for the communications services specified in this Agreement.

An IP address is a unique address that identifies computers or nodes in a data network managed using TCP/IP technologies.

IP television (IPTV) is television, video, audio, text, graphic, and other similar data provided by IP-based networks; managed multimedia services ensure the required level of quality, security, interactivity, and reliability.

IP telephony is a service for exchanging voice information, including local and international communications, over packet-switched data networks based on IP technology.

Wi-Fi technology is a method of transmitting digital data over radio channels, providing a wireless connection of subscriber equipment to the access network of telematic communications services.

A Wi-Fi service provider is a data network operator or provider, or a legal entity subscriber, that provides access to their Wi-Fi endpoint equipment to a limited number of users (clients or visitors) for data network services.

Wi-Fi services provide access to Wi-Fi peripheral equipment to a limited number of users for data network services. The terms for defining the limited number of users are determined by the Wi-Fi service provider. When providing a Wi-Fi service, the session duration must not exceed 24 hours.

The Wi-Fi service area is the area of ​​reliable radio signal reception from the access point to the operator and the territory of use of the configured Subscriber/user equipment and/or software.

2. SUBJECT OF THE CONTRACT

2.1. The Operator undertakes to provide the Subscriber with communication services on the terms and conditions specified in this Public Offer, and the Subscriber undertakes to pay for the communication services.

2.2. The tariff plan and terms and conditions for the provision of communication services are determined by the Operator.

2.3. The Subscriber Agreement includes the terms and conditions of the tariff plan, the terms and conditions for the provision of a specific type of communication service or several (package) communication services, as well as the terms and conditions for the provision of communication services by the Operator and is an integral part of this Public Offer.

2.3.1. The Subscriber Agreement may be concluded in written or electronic form.

2.3.2. The Operator undertakes to conclude the relevant Subscriber Agreement (separate form) with the Subscriber, a subject of civil law relations, who is an individual, a legal entity regardless of the form of ownership, including those financed from the budget and the budgetary system, an individual entrepreneur or a citizen who does not have a legal entity created in accordance with the law, based on the legal status of other participants in legal relations (private notary offices, self-government bodies of citizens), non-profit organizations, public-law organizations, etc.

2.4. In order to provide certain types of communication services, the Operator may, where necessary, provide the Subscriber with a Subscriber Device for the period of provision of services in the manner prescribed by law.

2.5. The full list of communication services provided to the Subscriber is specified in the Appendix to the Subscriber Agreement in accordance with the Price List and Tariff Plans approved by the Operator.

2.5.1. The terms and conditions for the provision of mobile electronic payment services are determined by the rules for the provision of mobile financial services specified in the appendix, which is an integral part of this Public Offer.

2.6. Tariff plans and terms for the provision of communication services are posted (announced) at the Operator's offices, on the Operator's website, and/or in the media.

3. PROCEDURE FOR CONCLUDING A SUBSCRIPTION AGREEMENT AND TERMS OF SERVICE

3.1. To conclude a Subscriber Agreement, the Subscriber shall submit documents to the Operator in the manner specified in the following paragraphs, based on the selected type of communication service and the nature of the Mobile Electronic Payments services. From the moment the Subscriber provides the relevant documents to the Operator/Dealer, the Operator/Dealer or Third Parties (including participants in the payment services market) shall have the right to process the Subscriber's information, including personal data, in accordance with the legislation of the Republic of Uzbekistan, and the signing of the Subscriber Agreement shall constitute a legal act confirming consent to the collection and processing of personal data.

3.1.1. To connect to the data transmission network, including the Internet service:

- for Subscribers - individuals - an identity document, including a document confirming the ownership of the residential/non-residential premises of the person who is the owner of the residential/non-residential premises in which this type of service is provided, for a person who is not the owner - a document confirming registration at the place of permanent residence, for a person who is a tenant - by presenting a copy of the lease agreement (in which the right to connect to telecommunications services by the tenant during the lease term is mandatory provided for in the lease agreement), minors aged 14 to 18 years - written consent of parents, adoptive parents or guardians (notarized);

- for Subscribers who are legal entities and individual entrepreneurs or other participants in civil-law relations that are not legal entities in accordance with the law, non-governmental non-profit organizations, public-law organizations - on the state registration of the correct relevant certificate and other identity documents established by law, in the case of the owner of residential/non-residential premises in which this type of service is provided, a document confirming the ownership of this residential/non-residential premises, a copy of the lease agreement is submitted by the person considered the tenant (in this case, the right of the tenant to connect communication services during the lease term must be stipulated in the lease agreement).

3.1.2. To connect to the telephone service:

- for Subscribers who are individuals - an identity document, including a document confirming the right of ownership of the residential/non-residential premises of the person who is the owner of the residential/non-residential premises in which this type of service is provided, who is a person who is not the owner, - a document confirming registration at the place of permanent residence, by a person who is a tenant, - by presenting a copy of the lease agreement (in which the right of the tenant to connect communication services during the lease period is mandatory provided for in the lease agreement), minors aged 14 to 18 years - written consent of parents, adoptive parents or guardians (notarized);

- for Subscribers who are legal entities and individual entrepreneurs or other participants in civil law relations that are not legal entities in accordance with the law, non-governmental non-profit organizations, public-law organizations - the presence of proper state registration and other documents proving their identity in the manner prescribed by law, if the owner of the residential/non-residential premises in which this type of service is provided, a document confirming the ownership of this residential/non-residential premises, a copy of the lease agreement is presented by a person, is considered a tenant, provided that the right of the tenant to connect communication services during the lease term must be stipulated in the lease agreement.

3.1.3. Depending on the type and nature of communication services (basic or additional communication services), the Operator may request additional documents from the Subscriber.

3.2. The Subscriber applies in writing (directly or through a representative to the office of the Operator/Dealer) or in electronic form to receive the relevant Telecommunications Service in accordance with the Terms and Conditions of this Public Offer.

3.2.1. The subscriber can submit an electronic application through the Operator's official website in interactive mode.

3.2.2. When submitting an application directly or electronically, the Operator or Dealer must provide the following information:

- last name, first name, patronymic, place of residence, details of the identity document (series, number and PINFL) - for individuals;

- name (company name) in accordance with the state registration certificate, bank details, address, TIN (STIR) - legal entities and individual entrepreneurs or other participants in civil law relations that do not form a legal entity in accordance with the law, non-governmental and non-profit organizations, public-law organizations, etc. for);

- contact information (phone number, postal address, e-mail address - if available);

- the address at which you plan to use the communication services.

3.2.3. The Subscription Agreement shall be signed only in the personal presence of the Subscriber (for an individual) and presentation of the original identity document, or of his representative (based on a notarized power of attorney) and, if the original is available, a copy of the identity document shall be presented by him. Legal entities, individual entrepreneurs or other participants in civil law relations that are not legal entities, non-governmental organizations, public-legal organizations, etc. may apply through their representatives on the basis of a power of attorney issued in accordance with the law.

3.2.3.1. In order to provide the specified services to foreign citizens - tourists (tourists) on the premises of airports, railway stations and tourist information centers in the Republic of Uzbekistan, the Subscription Agreement is concluded in a simplified manner. In particular, foreign citizens - tourists (tourists) are not required to indicate their place of residence (including temporary residence). The Subscription Agreement includes information about the country of visit and for what period only for foreign citizens - tourists (tourists). The term of service of foreign citizens-tourists (tourists) is limited by the term of their stay in the Republic of Uzbekistan.

3.2.3.2. At the individual request of the Subscriber (individuals) who are unable to come to the office of the Operator/Dealer, the Subscription Agreement is concluded by the Operator with the Subscriber at the place of residence. In this case, the possibility of concluding the Subscription Agreement (basis) will be decided by the Operator in advance upon consideration of the Subscriber's application.

3.2.3.3. The Subscription Agreement can be concluded on vehicles specially equipped by the Operator to serve Subscribers in rural, remote, hard-to-reach settlements.

3.3. The Subscription Agreement is concluded between the Subscriber and the Operator at the office of the Operator/Dealer or in another manner/procedure or in a place that does not contradict the legislation of the Republic of Uzbekistan.

3.4. The Subscription Agreement will be concluded by the Operator in accordance with the terms of this Public Offer and the legislation, if there is a technical possibility of concluding the Subscription Agreement, in the order of submitting applications.

3.5. When concluding a Subscriber Agreement, the Parties shall determine the availability of technical capabilities and the possibility of providing communication services.

3.5.1. In the event of a lack of technical capabilities to provide communication services, this Agreement shall remain in effect until the Subscriber acquires technical capabilities, but for a period of no more than 15 (fifteen) calendar days from the date of the Subscriber's conclusion of

the Agreement. 3.5.2. When submitting an application electronically, the Operator shall, within 1 (one) business day, provide the applicant with a Subscriber Agreement for conclusion, specifying the exact details, or shall send a written notice stating the reasons for the impossibility of concluding this Agreement.

3.5.3. In case of absence of technical capabilities, the agreement with the Subscriber shall lose force upon expiry of the periods specified in this clause 3.5.1.

3.5.4. when connecting to the telephone service - in case the absence of free Subscriber lines in the telephone cables prevents the conclusion of the Subscriber Agreement, construction work to transfer the missing communication lines shall be performed at the applicant's expense (these works shall be at his expense subject to the availability of consent), including by concluding an agreement based on the technical specifications provided by the Operator. In this case, the technical specifications shall be provided to the applicant within 3 (three) business days.

3.6. Timeframes for completing work to ensure access to the telephone network:

- study of the technical feasibility and, in the absence of technical feasibility, provision of a response to the applicant with clear reasons for refusal, shall be carried out within 7 (seven) business days;

- if technically feasible, connection shall be made within 10 (ten) business days from the date of conclusion of the Subscriber Agreement;

- in the absence of technical feasibility, taking into account that the missing communication lines will be transferred from the applicant's account - is carried out within 180 (one hundred eighty) days from the date of conclusion of the agreement. Upon completion of work to ensure the use of the telephone network, the Operator concludes a Subscription Agreement with the applicant.

The procedure and terms specified in this clause shall apply upon receipt of an application for connection to the Data Transmission Network, including the Internet service.

3.6.1. If the constructed telecommunications equipment and structures are not transferred to the Operator for maintenance, use or ownership, then their operation is carried out by the Subscriber independently in accordance with the regulatory documents of the Ministry of Digital Technologies of the Republic of Uzbekistan. and the Operator shall not be liable for actions related to servicing the telecommunications equipment and structures manufactured by the Subscriber independently.

3.7. The provision of communication services and the beginning of Acceptance (the Subscriber's consent to accept the terms of this Public Offer) shall be considered the payment of the Initial Advance Payment by the Subscriber.

3.8. Provided that it is technically feasible to provide communications services, if the Subscriber fails to make the initial advance payment within 7 (seven) calendar days of the signing of the Subscription Agreement between the Parties, this shall mean that the Subscriber has terminated the Subscription Agreement. If the initial advance payment specified in this clause is not paid in full within the specified period, the partially paid amount will be refunded to the Subscriber in accordance with the procedure specified in clause 12.5 of this Public Offer.

3.8.1. The Subscriber enters into a Subscription Agreement with the Operator in order to meet the Operator's needs from a building owned by the Subscriber, including a common-use building, as well as the main structural, mechanical, electrical, and housing (office) premises. The Subscriber, whether within or outside the building (office), is deemed to have consented to the Operator's use of the provided structures, including other equipment.

3.9. The Operator shall independently determine the list of services to be provided, including the type of basic or additional services, taking into account its technical capabilities for the provision of communication services.

3.10. The communication services provided by the Operator under the terms of this Public Offer shall be governed by the Rules and Conditions established by the specific type of service.

3.11. The Subscriber must have the appropriate technical capabilities to receive the selected communication services. At the same time, the Operator shall not undertake any obligations to provide the Subscriber with technical means (configuration services) and conditions for receiving communication services.

3.12. Subscriber identification, connection to communication services and provision of access to the Personal Account are carried out using the Subscriber's personal authentication data.

3.13. The Subscriber's personal authentication information is provided/assigned to the Subscriber at the Operator's office/Dealer's Office.

3.14. Communication services provided by the Operator are divided into basic and additional services. Taking into account the regulatory and technical documents of the executive authority in the field of communications and informatization, based on the License and the technical capabilities of the networks and communication facilities owned by the Operator or Telecommunications Network Operators. which make up the public telecommunications system in the Republic of Uzbekistan, and the Operator's price list and tariffs are determined in the plans. The list of basic and additional communication services may change due to prior notification of Subscribers in the prescribed manner, as well as changes and additions to the Operator's price list and tariff plans.

3.15. Basic communication services are provided to the Subscriber upon connection to communication services. Additional communication services are provided in addition to the basic communication services, in accordance with the selected Tariffs/Tariff Plans, Rules and Conditions of the selected communication services.

3.16. After the subscriber's connection limit for basic or additional communication services has been reached, the limit is provided if the account balance is positive, in the manner specified in the Tariff Plan selected by the Subscriber.

3.17. If the account balance is zero or negative (if there is a debt), the Operator terminates the connection to the basic and additional communication services until the Subscriber makes the appropriate payment and tops up their account with funds.

3.18. Communication services are provided by the Operator to the Subscriber 24 (twenty-four) hours a day, every day, without interruption, with the exception of preventive and repair work. The Subscriber will be informed in advance by the Operator about the preventive and repair work.

3.19. Carrying out preventive and repair work, eliminating the consequences of a major accident, failure of the Subscriber's equipment shall not constitute an interruption in the provision of communication services and / or a violation of the terms of service provision.

3.20. The Operator has the right to refuse to conclude a Subscriber Agreement only if there is no technical capability. The Operator may refuse to conclude a Subscriber Agreement in the following cases:

3.20.1. When the applicant is a minor (except for cases when minors aged 14 to 18 have a notarized written consent of their parents, adoptive parents or guardians).

3.20.2. When the address at which you plan to use communication services is outside the Operator's service area.

3.20.3. When the information provided by the applicant is incomplete or when the information provided by the applicant is recognized as false or incorrect.

3.20.4. In the event of a threat to the defense capability of the state, health and safety of people as a result of the provision of communication services.

3.20.5. If the applicant for communication services does not have the technical capabilities to connect to certain services.

3.20.6. In the presence of outstanding debt of the applicant to the Operator for communication services rendered under previously concluded Subscriber Agreements, or in the presence of information confirming this.

3.20.7. If the operator has information that the Subscriber's device provided by the applicant for connection to the services was lost (was wanted) by another Subscriber or that the Subscriber's device is not certified in accordance with the legislation of the Republic of Uzbekistan.

3.21. The provision of communication services by the Operator shall be suspended in the following cases:

3.21.1. In case of non-compliance by the Subscriber with the legislation of the Republic of Uzbekistan regulating the provision of communication services and the terms of this Public Offer/Subscription Agreement, or if cases of violation thereof are detected.

3.21.2. If it is believed that the operation of the Subscriber's device, as well as the Subscriber's actions, may cause damage to the Operator's network, hardware and/or software, or if such a risk actually arises.

3.21.3. In the event of an attempt by the Subscriber to connect to software, equipment (means, hardware) and information resources, the data transmission network in the Operator's network using unauthorized/illegal use of the Operator's network, or in the presence of such a risk.

3.21.4. In accordance with the terms and conditions of the Public Offer, by notifying the Subscriber during scheduled technical work, repairs, and preventive measures in the Operator's network.

3.21.5. In cases where the Subscriber fails to make the Advance Payment/Subscription Fee for the Communication Services or fails to make it within the time period specified in the Subscriber Agreement. In this case, the Subscriber is not released from the obligation to pay for the services stipulated by the Subscriber Agreement.

3.21.6. Communication Services may be terminated by the Subscriber at their own request, in which case the activation of the termination process is carried out in the manner determined by the type of communication services and tariff terms.

3.21.7. When the Subscriber uses the Subscriber's devices for the provision of paid services in violation of the legislation of the Republic of Uzbekistan.

3.21.8. In case of distribution of information on the network that defames other Subscribers, in case of wide distribution of certain materials (spam, etc.) and viruses on the network, in case of violation of the rules of use of the network, in case of distribution of unlicensed software, music or video, in case of detection that IP addresses have been forged.

3.21.9. In case of using hosting services as a proxy server, virtual private network (VPN) server and when software related to proxy and VPN is installed in the hosting account.

3.21.10. In case of withdrawal by the Subscriber of their consent to the collection and processing of their personal data in accordance with clause 3.1 of this Public Offer. In this case, the Operator may fully or partially terminate the provision of services to the Subscriber.

3.22. In case of violation by the Subscriber of the terms of this Public Offer/Subscription Agreement and in other cases stipulated by the current legislation of the Republic of Uzbekistan, as well as in accordance with the Rules, a reconnection to the Operator's network will be provided. To the Subscriber after complete elimination of violations in accordance with the Operator's tariffs, in which the preservation of the Tariff/Tariff plan previously set by the Subscriber is not guaranteed.

3.23. Procedure for the provision of

Wi-Fi service:

3.23.1. The Operator may provide Subscribers/Users with limited or unlimited Wi-Fi services on a free or paid (compensatory) basis. The conditions for determining the limited circle of subscribers/users are determined by the organizer of the Wi-Fi service. The duration of a Wi-Fi service session does not exceed 24 (twenty-four) hours.

3.23.2. When providing the Wi-Fi service, the agreement concluded between the Subscriber/user must contain information on the provision of the Wi-Fi service, as well as on the measures taken to establish the identity of the Subscriber/user.

3.23.3. Identification of the subscriber/user can be carried out by mobile phone number based on the information in the identity document.

3.23.4. Subscriber/user identification by mobile phone number. A one-time password is sent to the subscriber's mobile phone number via SMS message, and the subscriber/user is authenticated. The one-time password is stored for no more than 10 (ten) minutes.

3.23.5. When providing the Wi-Fi service, the operator ensures that the confidentiality of the subscriber's/user's personal data and messages transmitted over telecommunications networks is maintained in accordance with established procedures, except in cases stipulated by law.

3.23.6. The operator shall not be liable for the content, availability, and operability of resources, servers, and data transmission network segments not under its control (direct management and supervision).

4. RIGHTS AND RESPONSIBILITIES OF THE OPERATOR

4.1. The Operator has the following basic rights when providing communication services:

4.1.1. Provision of telecommunication services to subscribers.

4.1.2. Demand compensation for damages caused by incidents that occurred in the Operator's telecommunications networks due to the fault of the Subscriber.

4.1.3. Appealing illegal actions of legal entities and individuals in accordance with the law.

4.1.4. Submit a claim in accordance with the procedure established by law against the actions of the Subscriber due to the fact that the Subscriber has violated the Rules or conditions of the Public Offer/Subscription Agreement or has not paid for the Communication Services rendered to him within the specified time.

4.1.5. Carrying out technical measures providing for the suspension of the provision of Telecommunications Services in accordance with the law, in order to ensure the security of message transmission in operator or telecommunications networks, as well as to ensure the proper quality of services provided in the Subscriber's network. 4.1.6

. Determination of differentiated tariffs in the Tariff/Tariff plan for different times of day, working days, holidays, holiday (non-working days) and other days, as well as for the set and volume of communication services provided.

4.1.7. Assign special tariffs/tariff plans for certain communication services (e.g. for use in USB modems, electricity/water/gas meters, online payment terminals, GSM, IP or SMS gateways or other types of equipment, as well as those provided to certain categories of persons).

4.1.8. Implementation of organizational and technical measures aimed at ensuring the protection of the necessary information resources against the dissemination of other information prohibited by the legislation of the Republic of Uzbekistan, as well as taking actions to prevent the dissemination of information calling for violence, change of the constitutional order, promoting war, violence and immorality, inciting religious and national hatred, and degrading human dignity.

4.1.9. To change or terminate the Subscriber's service period, post a message/information about the unavailability of the general activation period of the Subscriber on the Operator's official website, print it in the media, or bring it to the attention of Subscribers by other means available to the Operator.

4.1.10. Unilaterally amend the terms of this Public Offer/Subscription Agreement, Tariffs/Tariff Plan, informing of these changes within a period of at least 10 (ten) to 15 (fifteen) days by posting the Operator on the official website or notifying Subscribers by any other means convenient for the Operator.

4.1.11. Change the terms of service provision in any situation by holding relevant commercial promotions or events, strictly adhering to the condition of notifying subscribers on the Operator's official website or by other possible means.

4.1.12. Unilateral change of the Subscriber number provided to the Subscriber, in accordance with the procedure established by the legislation of the Republic of Uzbekistan, and strictly observing the condition of informing the Subscriber.

4.1.13. In order to ensure the quality and security of data transmission and related services, implementation of technical measures providing for the suspension of the provision of services to the Subscriber in accordance with regulatory and legal documents.

4.1.14. If there are sufficient funds in the Subscriber's account, withdraw available funds from the Subscriber's account to cover the Subscriber's existing debt.

4.1.14.1. Accounting for overpaid funds by the Subscriber for services rendered to the account of the operator or third parties, including for the advance payment for Mobile Electronic Payment services, or return such funds to the Subscriber upon his request upon termination of the agreement with the Subscriber.

4.1.15. Demand compensation for damage caused due to the fault of the subscriber, in accordance with the procedure established by law.

4.1.16. Based on the obligation of the Subscriber-legal entity under the letter of guarantee (does not apply to Subscribers-individuals) to provide the opportunity to use the services for a period of no more than 1 (one) calendar month upon reaching the balance of the physical (electronic) account number is negative.

4.1.17. Performance of technological work and other types of work, modernization of the Operator's network and software updates based on the technical specialization of individual services, for which the Operator unilaterally determines the software configuration indicators.

4.1.18. In order to improve the quality and reliability of the service, unilaterally change the technical indicators of the service, including changing the list of the offered program, library, functions and administrative tools.

4.1.19. Data transmission network through the Subscriber's devices operating using FTTX technology, including the ability to provide Subscribers (users) with services other than Internet services, through radio signals of access points to the Operator when providing broadband services as part of the existing Internet services. The Operator guarantees that the radio signals of the Operator's access point will not affect the quality of service provided to the first Subscriber who used the services.

4.1.20. Restrict access to the personal account in the following cases:

4.1.20.1. Subscriber - in the presence/detection in open sources of official information on the liquidation of a legal entity (services are provided by an individual entrepreneur or other participant in civil-law relations that is not a legal entity, a non-governmental non-governmental commercial organization, a public - also applies to Subscribers connected to a legal entity and other legal status).

4.1.20.2. In case the Subscriber performs actions considered as FROD through his Personal Account.

4.1.21. The Operator may have other rights stipulated by the legislation of the Republic of Uzbekistan, in accordance with this Public Offer/Subscription Agreement or the Rules.

4.2. The Operator has the following additional rights when providing telephone services:

4.2.1. In case of non-payment of fees for local and international telephone services within the time limits specified in this Public Offer, the Subscriber shall be notified thereof

10 (ten) days prior to disconnection by telephone, in writing or by electronic message to the e-mail address, e-mail address or by sending a short text message (SMS).

4.2.2. Termination of the provision of Communication Services in case of violation by the Subscriber of the rules/requirements for the use of the Subscriber's device, which may entail disruption of the normal operation of the telecommunications equipment/tools belonging to the Operator.

4.2.3. Access shall be restored within 24 (twenty-four) hours after the elimination of the violations that resulted in the temporary suspension of the Subscriber's access to the telephone service and the introduction by the Subscriber of a fee for the services rendered, as well as the introduction by the Subscriber of a Subscription fee for non-working time due to the fault of the Subscriber. In this case, a fee for the restoration of the use of telephone services shall not be charged.

4.2.4. If the Subscriber fails to pay the debt for payment for telephone services within 60 (sixty) calendar days after the cessation of the use of telephone services, the Operator shall have the right to unilaterally terminate the agreement with the Subscriber in accordance with this Public Offer. The Operator shall ensure that the Subscriber is notified thereof at least 10 (ten) calendar days in advance by one of the methods specified in subparagraph 4.2.1 of this paragraph.

4.4. The Operator has the following additional rights when providing data transmission network services, including Internet services:

4.4.1. Organizing the accounting (maintenance of log files) of the web resources of the data transmission network used by the subscriber in accordance with the procedure established by law.

4.4.2. Unilaterally terminate the provision of services in the event of illegal connection of GSM, IP, or SMS gateways to the data transmission network without warning the operator, including in cases of illegal use through the installation of special software and hardware in the data transmission network. In this case, the Operator will contact law enforcement agencies in accordance with the law.

4.5. General responsibilities of the Operator when providing communications services:

4.5.1. Ensuring compliance of the quality of the services provided with the requirements of current standards, rules, regulations, and regulatory documents.

4.5.2. Ensuring the confidentiality of telephone conversations and all types of information transmitted over telecommunications networks.

4.5.3. Providing subscribers with detailed information on the terms and procedure for the provision of communication services, including changes in tariffs for services, updating the information in advance and promptly.

4.5.4. Taking measures to prevent illegal/unauthorized access to telecommunications networks.

4.5.5. Compensate subscribers for damages in accordance with the procedure established by law for failure to comply with the terms of this Public Offer/Subscription Agreement, failure to maintain the quality of services rendered in accordance with the requirements of the law, provision of services without the consent of the Subscriber. 4.5.6. Ensuring

round-the-clock provision of communication services to Subscribers under the terms of this Public Offer/Subscription Agreement.

4.5.7. Subscribers are informed about major breakdowns in the Operator's networks, their repair/reconstruction, as well as the expected completion dates in the media (hereinafter referred to as the media), on the Operator's official website, or via SMS notifications.

4.5.8. Ensure that the Operator's employees comply with the ethics of dealing with the Subscriber, indicating their position, last name, or personal number during a telephone conversation.

4.5.9. When a subscriber contacts them, at their request, inform them about the status of their personal account number and the presence of debt.

4.5.10. Ensure the protection of information resources, take measures to prevent the dissemination of information calling for a violent change of the existing constitutional order and territorial integrity of the Republic of Uzbekistan, propaganda of war, violence, and terrorism, as well as ideas of religious extremism, separatism, and fundamentalism that incite national, racial, ethnic, or religious hatred, as well as pornography and other information the dissemination of which is prohibited by law.

4.5.11. Consideration of subscriber inquiries (written, electronic or online) in the manner and within the timeframes established by law.

4.5.12. Ensuring the elimination of damage to the operator's network within the established timeframe from the receipt of the subscriber's inquiry (within the timeframes specified in the regulatory acts in the field of telecommunications for the elimination of such damage).

4.5.13. By installing special equipment and software in the telecommunications network and taking other necessary measures against the illegal transmission of international traffic and the hidden use of GSM, IP or SMS gateways, as well as regularly monitoring international traffic in the Operator's network using tools and systems based on the principles of active identification of subscriber numbers in order to prevent, detect and stop violations of the transmission of international traffic.

4.6. Additional responsibilities of the Operator when providing telephone services:

4.6.1. In cases where the Subscriber's device is not damaged due to the Subscriber's fault, recalculate the charges for all telephone services considered a monthly fee for the entire period of non-use from the moment the Subscriber submits an application to the repair bureau until the application is closed.

4.6.2. Inform the Subscriber of the minimum paid duration of a conversation when using international telephone communication upon request and when a temporary call payment system is introduced.

4.6.3. For technical reasons, notify the Subscriber at least 10 (ten) days in advance of a change in the Subscriber number.

4.6.3.1. In connection with the launch of a new PBX and the reconstruction of local telephone networks, the introduction of new technology, automatically call Subscribers or send Subscribers a written notice 20 (twenty) days in advance of a change in the Subscriber number.

4.6.4. The announcement of changes in the system for accounting for the cost of local telephone services shall be made in the media and on the Operator's official website at least 3 (three) months in advance.

4.6.5. Publish the decision to change tariffs for universal telephone services in the media and on the Operator's official website at least 15 (fifteen) days before the new tariffs come into effect.

4.6.6. Connection of the Subscriber's device to the network free of charge after eliminating the faults that led to the disconnection of the Subscriber's device, upon repayment of the debt for payment of telephone services and payment of the Subscription fee for the time when the Subscriber's device was out of order due to the fault of the Subscriber.

4.6.7. Provision of local telephone services rendered via the operator's network from switching devices to the subscriber outlet at the access point to the telecommunications network or, if none, to the subscriber device.

4.8. Additional obligations of the Operator when providing data transmission services:

4.8.1. Carrying out hardware and technical measures to identify the Subscriber/users while using the Wi-Fi network and keeping records of the used web resources (log files) of the Internet in accordance with the procedure established by law and organizing their storage for 3 (three) months.

4.8.2. Providing subscribers with the following information on the Operator's website and (or) through the media, as well as in places of work with subscribers and users:

- 10 (ten) days before the changes come into force, about changes in the procedure and conditions for the provision of services, including changes in tariffs for services;

- about changes in the operating mode, postal address and bank details - from the moment the relevant changes are made.

4.8.3. Recalculating for failure to perform or improper performance of the Subscriber's agreement, as well as for failure to provide services at the Subscriber's request or failure to provide services of the proper quality specified in the agreement.

4.8.4. Providing detailed information on the current status of the subscriber, including data transfer time, speed, volume of received and (or) transmitted information.

4.9. Main responsibilities of the operator:

4.9.1. Providing subscribers with reliable information on the services provided.

4.9.2. Providing consultations to the subscriber on issues related to the use of services and invoicing for the services rendered.

4.9.3. Connect the Subscriber to the Operator's network after paying the debt for the service rendered to the Subscriber who was disconnected due to non-payment of the service fee and/or the Subscription Fee, and after making the advance payment in accordance with the Tariff/Tariff plan selected by the Subscriber.

4.9.4. Apply the necessary organizational measures to protect the Subscriber's personal data and fulfill other requirements established by law to ensure the confidentiality of the Subscriber's data.

4.9.5. Notify the Subscriber of scheduled technical work at least 24 (twenty-four) hours before the start date on the Operator's website.

4.9.6. Ensuring the uninterrupted operation of the operator's network equipment.

4.9.7. Notify the relevant competent authorities of actions considered by the Subscriber as FROD and violation of obligations, and immediately terminate the provision of services to such Subscriber.

4.9.8. In the event of a major accident, notify the Subscriber through the media and on the Operator's official website (including by sending an SMS message), clearly indicating the time frame for resumption/restoration of the provision of Telecommunications Services.

4.9.9. Implementation of hardware and technical measures to identify/verify the identity of the Subscriber/user when providing Wi-Fi services, as well as organizing the accounting of web resources (log files) in accordance with the law.

4.9.10. Ensure the protection of information resources, take measures to prevent the dissemination of information calling for the violent change of the existing constitutional order and territorial integrity of the Republic of Uzbekistan, propaganda of war, violence and terrorism, as well as ideas of religious extremism, separatism and fundamentalism, inciting national, racial, ethnic or religious hatred, as well as pornography and other information, the dissemination of which is prohibited by law.

5. RIGHTS AND RESPONSIBILITIES OF THE SUBSCRIBER

5.1. The Subscriber has the following general rights:

5.1.1. The Subscriber may revoke their consent to the collection and processing of their personal data in accordance with paragraph 3.1 of this Public Offer. In this case, the Operator has the right to fully or partially terminate the Subscriber's service.

5.1.2. Be aware of prices and tariffs for the provided communication services and receive information about them.

5.1.3. Receive information about the methods of organizing communication and the Subscriber's ability to use the Operator's network, the procedure for connecting and providing services, as well as the rules for the provision of communication services.

5.1.4. Receiving a guaranteed level of service, level of quality, guaranteed level of protection of the Subscriber's information on the Operator's server and other information.

5.2. The Subscriber has the following basic rights:

5.2.1. Use of public telecommunications services.

5.2.2. Connect the Subscriber's device to the Operator's network under the conditions specified in this Public Offer/Subscription Agreement and the Rules.

5.2.3. To demand that the Operator fulfill the obligations specified in this Public Offer/Subscription Agreement and provide high-quality services in a timely manner, to refuse communication services and to terminate the Subscription Agreement with the Operator in violation of the terms of the Public Offer/Subscription Agreement. The Operator may terminate the Subscription Agreement upon discovering untimely fulfillment of obligations or failure to provide services within the timeframes specified in this agreement, as well as upon discovering the quality of the services provided at a lower level than specified in the terms of this agreement, to eliminate the deficiencies free of charge, under an agreement with the Operator, to install this service for a new term, which may be specified, or to require recalculation of the cost of the Communication Service.

5.2.4. Use of communication services provided for by the Public Offer/Subscription Agreement in accordance with the current tariffs, description of services and quality of services, as well as additional services provided by the Operator.

5.2.5. Demand compensation for damages caused to the Operator as a result of failure to provide communications services or failure to provide services of adequate quality in accordance with the procedure established by law, appeal the Operator's actions, and claim moral damages, which require the completion of the RNI.

5.2.6. Demand the provision of benefits and advantages stipulated by law (in this case, benefits and advantages are effective from the moment of official submission of the original documents entitling to benefits), as well as amendments to the agreement with the Subscriber based on a previously reached verbal agreement with the Operator and the signing of a memorandum of understanding on inclusion.

5.2.7. to use communication services free of charge when calling emergency services, as well as in cases stipulated by the Subscriber's agreement, when contacting the Operator with applications, suggestions and objections.

5.2.8. Interact with the Operator interactively, including by registering in mobile applications.

5.2.9. In cases of force majeure/force majeure circumstances, failure by the Operator to fulfill the terms and conditions for the provision of communication services, establishment of a new term for the provision of services in agreement with the Operator, etc.

5.2.10. Receive detailed information on the volume of services used, as well as on the volume of services used, payment history in the personal account, account balances and funds through the Personal Account (used in the types of services provided for connection to the Personal Account) or from the Operator.

5.2.11. In case of deterioration in the performance and quality of communication channels from the Operator to the Subscriber with a request to eliminate the problem by contacting the Operator's technical support service.

5.2.12. Stop using the communication services by notifying the operator thereof in writing or electronically (interactive methods).

5.2.13. Unilateral termination of the Subscriber Agreement concluded between the Operator in the event of a breach of the terms of the Public Offer/Subscriber Agreement and the absence of debt for the services rendered.

5.2.14. Regularly (at least once every 7 days) check the official website for information about changes.

5.3. The subscriber has the following additional rights when providing telephone services:

5.3.1. Recalculation of payments for these services or recalculation of funds for the use of these services during the period of disconnection due to no fault of the subscriber, in the presence of a repair request, as well as when providing additional paid services and others without his application, request a refund.

5.3.2. A request for a detailed description of the bill for telephone connections is made for a separate fee upon provision of an invoice for the paid period using the temporary payment system for local telephone services.

5.3.3. In the event that the Operator makes any errors in the provision of this type of service, the Subscriber has the right to:

- have deficiencies in the telephone services corrected free of charge;

- have the telephone services provided again;

- reduce prices for international, long-distance and local telephone services;

- have the right to terminate the contract with compensation for damages.

5.5. Primary responsibilities of the Subscriber:

5.5. 1. Full compliance with the terms of the Public Offer/Subscription Agreement concluded with the Operator and the personal use of the Communication Services provided by the Operator.

5.5.2. Making payments for communication services rendered using the Subscriber Device owned by the Operator or provided for use by the Operator during the period of provision of services, within the timeframes and in full, specified in the Public Offer/Subscriber Agreement (billing procedure, Tariffs/Tariff Plans and in accordance with the list of services rendered).

5.5.3. Avoid using the operator's network to transmit state secrets or other confidential information protected by law.

5.5.4. Calling for a violent change of the existing constitutional order and territorial integrity of the Republic of Uzbekistan through the operator's network, promoting war, violence and terrorism, as well as ideas of religious extremism, separatism and fundamentalism, disseminating information inciting national, racial, ethnic or religious hatred, as well as promoting pornography and other information, the dissemination of which is prohibited by law.

5.5.4.1. Not to use the Subscriber's device for illegal purposes, not to commit actions that cause financial or other damage to the requirements of the legislation of the Republic of Uzbekistan, the rights and interests of the Operator, including the international image/rating of the Operator.

5.5.4.2. The services provided by the Operator to the Subscriber are a type of licensed activity, and violations of the procedure for their provision by the Subscriber, including gateways for connection to registered absolute communication networks, Internet telephony and other services, leading to incorrect operation of the Subscriber's device service, the Subscriber is liable in accordance with the established procedure (administrative or criminal) for damage to the functionality of the special communication equipment installed by him and / or causing harm to the Operator, and also fully compensates for the damage caused to the Operator.

5.5.5. Not to disseminate, using the operator's network, information that discredits the honor and dignity or reputation of citizens, as well as interferes with their privacy.

5.5.6. Not to use information prohibited for distribution through the operator's network for commercial or non-commercial purposes.

5.5.7. Not to commit actions that lead to a decrease in the quality of the Operator's network or damage to telecommunications networks, immediately notify the Operator of all malfunctions or changes in the Subscriber's device, network and software.

5.5.8. Strictly adhere to the rules for the technical operation of the Subscriber's network and the Subscriber's devices located on their premises, not to use the database without permission and not to modify the Operator's software.

5.5.9. Compensation for damage caused to the Operator as a result of its actions/inactions in accordance with the law.

5.5.10. Not to post or transmit information or software that may contain computer viruses or cause damage to the network, unlawfully use computer information, i.e. information in information and computing systems, networks and their components (prevent unauthorized) uses.

5.5.11. Not to violate copyrights to information and intellectual property provided in the operator's network, not to connect to signals provided by other persons in television networks.

5.5.12. Grant the operator's representatives access to the premises where telecommunications facilities and equipment are located for inspection, repair and maintenance.

5.5.13. Exercise of their rights under the Public Offer/Subscription Agreement in person or through a legal representative (based on a notarized power of attorney), as well as use of the services for personal purposes. In this case, the Subscriber's actions to receive communication services, carried out using the Subscriber's devices, are considered to be performed on behalf of the Subscriber and in his interests.

5.5.14. Familiarize yourself with the list of available services, tariff plans, service rates, and other additional information before actually using the communication services.

5.5.15. Use of the Subscriber's devices certified according to the standards of the Republic of Uzbekistan, taking into account the restrictions on the use of the Subscriber's device in accordance with the instructions of the device manufacturer. The Operator is not obliged to inform the Subscriber of the specified restrictions and requirements.

5.5.16. Not to use the services provided by the Operator for illegal purposes, including for the illegal transmission of international traffic from the subscriber number (using GSM and IP gateways), not to commit actions that do not harm the Operator and/or third parties associated with it. The Subscriber shall not allow the distribution of software from devices, not to allow the falsification of IP addresses and Subscriber numbers, equipment, software services, unauthorized actions in the Operator's network, and the illegal use of resources and services.

5.5.17. The Subscriber shall provide the Operator with legally confirmed personal data, as well as an accurate postal address for delivery of letters, bank details, postal address and temporary residence/location address, and other information used to fulfill the terms of the Public Offer/Subscriber Agreement, and the Operator shall provide the necessary information. In the event of a change in the specified information, the new information must be provided to the Operator in writing within 15 (fifteen) calendar days from the date of entry into force of these changes (the Subscriber's obligations specified in this subparagraph, in case of non-fulfillment, the Operator's obligations shall be deemed to have been duly fulfilled). The Operator shall provide the service using information about the Subscriber's new postal address, starting from the first business day of the month following the provision of such information. In this:

Subscriber - for an individual - upon presentation of a valid identity document indicating the last name, first name, patronymic, registration at the place of permanent residence or temporary residence and details of a valid passport;

The Subscriber - legal entities and sole proprietors or other participants in civil law relations that do not constitute a legal entity in accordance with the law, non-governmental non-profit organizations, public-legal organizations, etc. - name (company name), registered (legal) must notify of a change of address, as well as of termination.

5.5.18. Strict compliance with information security requirements, interaction with the Operator in resolving information security issues.

5.5.19. Maintaining a positive balance of the personal account, timely payment of the necessary Advance/Subscription payments to the Operator's account.

5.5.20. In the event of accidental / as a result of unintentional or unintentional actions of the Subscriber disclosure of network information (details), immediately notify the Operator about this by all possible means and at the same time, in agreement with the Operator, authenticate oneself when changing the data (password).

5.5.21. Taking measures to prevent damage to the Operator's communication channels, software, and equipment/tools via the Subscriber's device, as well as the intentional use of one's own or third-party authentication data.

5.5.22. Without the Operator's prior written or electronic consent, causing direct damage to/disruption of the Subscriber's device, equipment/tools, and/or other devices – lotteries, voting, contests, quizzes, advertising – shall not be used for participation in surveys, public announcements, or other activities.

5.5.23. The Subscriber undertakes and is responsible for immediately notifying the Operator of the following events in any way possible and convenient for the Subscriber (by submitting an application in writing or electronic form, or by calling the CALL center, etc.):

- in the event of FRODA.

5.5.24. An electronic invoice shall be issued through the Operator's website by the 10th (tenth) day of each month and the amount of expenses specified therein shall be transferred to the Operator's account (except for a Subscriber who is an individual). The Subscriber's account shall not be exempt from receiving invoices, including their delivery to the address specified by the Operator, or from timely payment to the Operator of invoices not taken into account for other reasons.

5.5.25. The Subscriber may also have other obligations stipulated by law and the Rules.

5.6. Additional responsibilities of the Subscriber when using telephone services:

5.6.1. In accordance with the Subscriber's agreement concluded with the operator, relocation, sale, exchange, lease, hire (secondary lease), change of surname, residential address, details, company name, payment for telephone services in the event of receipt or loss of benefits for the sale and provision of services, within 1 (one) month to renew or terminate the Subscriber's agreement with the Operator.

5.6.2. Maintaining the subscriber's line and equipment in good condition at his home/property.

5.6.3. A subscriber who owns a telephone for individual use, as well as owners of telephones in organizations (including hotels, hostels, sanatoriums, rest homes, foreign representative offices and international organizations) have the right to local and international telephone calls made from their telephones. for

5.7. If the Subscriber intends to use GSM, IP, or SMS gateways or similar hardware and software to provide communications services, including when using Internet services, they must notify the Operator thereof and undertake not to use their network via GSM and IP gateways or in any other way for the illegal transmission of international traffic when transmitting data.

5.7.1. If the Subscriber plans to use the services provided by the Operator for resale/commercial activities through sub-provision or by creating an "Internet cafe," they must provide the Operator with the appropriate license issued in advance by the authorized body exercising licensing activities in the field of telecommunications. The Subscriber who uses/connects to the operator's network and provides telecommunications services requiring a license is liable in accordance with the law.

6. TERMS OF SETTLEMENT FOR COMMUNICATION SERVICES AND PAYMENT PROCEDURE

6.1. Payment for communication services rendered by the operator is made in cash and by bank transfer. Payment for services is made as follows:

- Postpaid payment system after provision of services;

- Prepaid system;

The payment system is determined based on the type of communication service and the terms of the tariff plan.

6.1. 1. At the Subscriber’s request, pay the Subscription Fee for services in advance, one-time, for a period of no more than 12 (twelve) months, while the cost is not recalculated even in the event of a change in tariffs (increase or decrease in the tariff price). Prepayment is allowed in the following order:

- The Subscriber must make a one-time prepayment for this period in accordance with the selected Service Type and Tariff Plan, by personally contacting the Operator/Dealer’s office;

- Subscribers entitled to make payments by money transfer, the Subscriber agreement number, personal account number (for individuals - Subscriber number or ID - number or personal number of the Subscriber) and must clearly indicate the deadline for making the prepayment.

6.2. Invoicing and payment for communication services rendered by the operator are carried out at the rates in effect at the time of provision of services. Information about changes in rates will be announced by the Operator in the media, on the Operator's official website or via SMS at least 15 (fifteen) days in advance. After this period, the Subscription fee is calculated according to the changed rates.

6.3. Tariffs/Tariff plans are determined by the Operator independently for all types of services. The approved price list of Tariffs/Tariff plans will be posted on the Operator's official website.

6.4. Tariffs include all taxes established by law.

6.5. To connect a new Subscriber to communication services, services will be rendered in the volume specified in the relevant Tariff/Tariff Plan, subject to advance payment of 100 (One Hundred) percent of the Initial Advance Payment.

6.6. Subscribers - individuals and sole proprietors or other participants in civil law relations that are not legal entities in accordance with the law, non-governmental non-profit organizations, public-legal organizations, etc. make the appropriate advance payment, subject to the amount of 100 (One Hundred) percent of the prepayment.

6.6.1. Subscribers - legal entities make payment for the reporting period after the provision of services, based on invoices issued by the Operator. Payment must be made within 3 (three) banking days from the date of invoicing Subscribers.

6.6.2. There must be sufficient funds in the Subscriber's Personal Account to use mobile electronic payment services/other additional services by individuals and sole proprietors (the remaining funds on the balance after paying the subscription fee in accordance with the tariff plan).

6.7. Payment for the services rendered shall be made by the Subscriber in any convenient way - by transferring funds to the Operator's bank account in cash (via payment terminals) or by bank transfer, including through payment agents/payment systems.

6.8. Payments shall be made in the national currency of the Republic of Uzbekistan.

6.9. When paying for services, it is necessary to indicate the following:

- for legal entities, individual entrepreneurs or other participants in civil-law relations that do not constitute a legal entity in accordance with the law, non-governmental non-profit organizations, public-law organizations, etc. - make payment using bank documents (payment order) the purpose of the increase, the account number provided by the Operator and the Subscriber Agreement number;

- for individuals - the Subscriber number or ID number, or the Subscriber personal number.

6.10. When paying for services used by the Subscriber in any form, including through the payment system, funds received in the Operator's account are transferred to the Subscriber's personal account (will remain in the Subscriber's account). However, if the Subscriber makes payments through the payment system or banks and disputes arise related to the transfer of these funds, the Operator shall not be liable for the parties to such disputes.

6.11. When services are provided, funds in the form of the Subscription Fee/Advance Payment, deposited as an advance by the Subscriber, will be debited from their Personal Account/Balance in accordance with the Tariffs/Tariff Plans and established tariff rules.

6.12. Services are provided to the Subscriber in an amount not exceeding the positive balance of the Subscription Fee/Advance Payment. If the subscriber's prepayment balance is less than the amount required for one connection, the service will not be provided (for individuals and sole proprietors or other participants in civil law relations that are not legal entities under the law, for Subscribers who are public organizations, public-legal organizations, etc.).

6.12.1. Services for subscribers who are legal entities are provided on the basis of invoices for the reporting period, provided that there are no overdue debts.

6.13. In cases where it is not possible to immediately withdraw a sufficient amount of payment for the services consumed from the Subscriber's Personal Account/balance, invoices for the services consumed are collected in deferred mode, and after recalculation of the collected amounts, the account number/balance in the Subscriber's Personal Account will be negative (zero value). At the same time, the Parties do not call into question the Subscriber's debt to the Operator, and the Subscriber unconditionally acknowledges this debt. The Operator, in turn, temporarily suspends the provision of the service and simultaneously notifies the Subscriber of the Operator's debt in any convenient way and demands repayment of this debt.

6.14. In the event of termination of the agreement with the Subscriber in accordance with the established procedure, unused and remaining funds in the Subscriber's personal account/balance will be returned to the Subscriber by the Operator in accordance with paragraph 12.5 of this Public Offer.

6.15. Based on the obligation of the legal entity subscriber in the letter of guarantee, in case of a negative (zero) balance of their Personal (electronic) account, it is possible to use the services for a period of no more than 1 (one) calendar month. provided. In this case, the Subscriber confirms all invoices issued by the Operator, but the Subscriber undertakes to fully pay all invoices issued by the Operator that have not been paid for services based on the Subscriber's agreement within 3 (three) banking days. Invoices for payment will be sent by mail, including by e-mail, delivered in person or delivered by courier.

6.15.1. In order to ensure the timely fulfillment of the Subscriber's obligations for the services rendered by the Operator, the Parties are obliged to pay their invoices and have the right to enter into a surety agreement with a third party (guarantor), which is obliged to respond to the Operator. All relations between the Operator, the Subscriber and the guarantor are governed by the guarantee agreement and the legal norms governing these relations.

6.16. If, within 10 (ten) calendar days after the end of the reporting month, the Subscriber has not submitted a corresponding claim/objection regarding the volume and quality of services in writing or electronic form, the services will be reviewed by the Operator in the established manner during each reporting month is considered specified and accepted by the Subscriber on the last day of this reporting month.

6.17. The Subscriber's personal account number maintained by the Operator is the means of mutual settlements between the Parties. The inviolability of the subscriber's personal account number is ensured by the Operator in accordance with the law.

6.18. In the event of disputes between the Operator and the Subscriber regarding the collection of fees, such disputes will be resolved in court.

7. SERVICE QUALITY GUARANTEES

7.1. When ensuring the quality of services in the service sector, the Operator applies technical standards in force in the Republic of Uzbekistan, as well as current Operator licenses.

7.2. The Operator shall not be liable for any deterioration in the quality of services provided to the subscriber or their termination due to natural conditions, near or inside buildings, tunnels, basements and other underground structures, due to natural conditions of propagation and distribution of radio waves, local features of the terrain and development, technical accidents that occurred due to indicators and conditions, as well as for other reasons, the consequences of which the Operator cannot predict in advance, and as a result of meteorological conditions.

7.3. The Operator shall not be liable for deficiencies in the services rendered and other consequences arising in accordance with the reasons specified in this article. The Operator shall not be liable for cases where the Subscriber's device or Subscriber's equipment that does not meet the requirements established by the Subscriber is used as a result of modification or change without the consent of the manufacturer or the Operator.

8. LIABILITY OF THE PARTIES

8.1. The Operator shall be liable to the Subscriber for:

8.1.1. For failure to fulfill or improper fulfillment of the specified obligations, violation of the terms for the provision of services and the terms for the elimination of deficiencies, the accuracy of information about the services and the provider of these services in accordance with the legislation of the Republic of Uzbekistan or this Public Offer / In accordance with the subscriber agreement.

8.1.2. For violation of the procedure for using information about the subscriber's personal data.

8.2. The Subscriber shall be liable to the Operator for:

8.2.1. Information about the Subscriber's individualization, as well as about any actions and / or inactions of third parties using the Subscriber's account data, which entailed disclosure, loss, theft of his authentication data and other information about the action and / or inaction. The Operator shall not be liable for the above actions of the Subscriber and / or third parties using his account data.

8.2.2. By continuing to provide the service, using the services, as well as using the services on the Operator's website, after being informed of the entry into force of the terms of this Public Offer/Subscription Agreement, Tariff/Tariff Plans and other current changes, and the date of entry into force of these changes, regular verification of changes in the provision, it is considered an implied consent and acceptance of such changes.

8.2.3. Committing illegal acts that contradict the legislation of the Republic of Uzbekistan, including:

- for a socially dangerous act prohibited by the Criminal Code of the Republic of Uzbekistan (action or inaction) with the threat of punishment, causing damage to objects protected by law or creating a real danger of such damage;

- for an illegal, culpable (intentional or negligent) action or inaction that infringes on the personality, rights and freedoms of citizens, property, state and public order, the environment, for which administrative liability is provided.

8.2.4. Maintain the confidentiality of network information/details provided to him/her, and comply with copyright and other laws applicable to the information received or obtained by him/her.

8.3. The Subscriber shall be liable to the Operator for violation of the terms and conditions specified in paragraphs 5.5 - 5.8 of this Public Offer in the form of full compensation for damages caused.

8.4. In other cases not provided for in this Public Offer/Subscription Agreement, the liability of the Parties is determined by the relevant rules and conditions of the selected services and in accordance with the legislation of the Republic of Uzbekistan.

9. LIMITATION OF LIABILITY

9.1. The Operator shall not be liable for:

9.1.1. In the manner prescribed by this Public Offer, the Operator may not have or be notified of changes in tariffs for reasons beyond the control of the Operator, use or use services that occurred through no fault of the Operator, for direct or indirect damage incurred by the Subscriber as a result of non-compliance.

9.1.2. In the event of damage to data transmission networks not related to the operator's equipment and software, for non-compliance with the terms of this Public Offer, individual services, or failure to fulfill obligations.

9.1.3. For discrepancies in the quality and reliability parameters of services for the following reasons, as well as inconsistency in receiving information about Subscriber traffic between the Operator and the Subscriber:

- the Subscriber making changes to the communication network configuration without the consent of the Operator;

- installation of software, including the calculation of traffic that does not meet the requirements specified in the offer/payment card;

- Installation of false directions for the subscriber, including traffic accounting programs.

9.1.4. Discrepancies in the quality and reliability of services, parameters, as well as information on traffic pricing between the Subscriber and the Operator, if this occurs for the following reasons:

- Changing the configuration of the connection to the Operator's network by the Subscriber without prior approval from the Operator;

- Installation of software that does not meet the requirements of this Public Offer/Subscription Agreement, including software for calculating traffic;

- Incorrect configuration of software by the Subscriber, including a traffic accounting program.

9.1.5. Disclosure by the Subscriber of his authentication information, violation of the rules for using the Subscriber's device (including the requirements of the manufacturer's operating instructions), as well as illegal actions of third parties, in particular, unauthorized exchange of mail, virus attacks, etc. any damage caused by other persons.

9.1.6. For the need to replace a device, perform software or other work, or for complete or partial interruptions in the provision of services related to the functioning and development of the network, after mandatory notification of the Subscriber about such work.

9.1.7. For the availability and operation of individual segments of the Internet network not belonging to the operator.

9.1.8. For the content of information transmitted by the Subscriber over the network, as well as for direct or indirect damage incurred by the Subscriber as a result of the use or inability to use the Operator's services.

9.1.9. Because a certain system or software of the subscriber device does not work or works incorrectly.

9.1.10. In cases where the service is not provided to the subscriber for an extended period of time due to technical reasons or force majeure, including:

- For the period of failure (degradation) of communication channels and failure of devices/equipment not under the control or ownership of the operator

- For the period of non-provision of the service caused by direct or indirect actions of the Subscriber or a third party using the service with the consent of the Subscriber. This situation means replacement of hardware or software incompatible with the technical services of the Operator, independent restoration and change of network details;

- for a period of less than 30 (thirty) minutes.

9.1.11. The content and quality of the content sent by the Content provider via the Operator's network based on the Subscriber's preliminary order, which was not provided or was provided late.

9.1.12. Compensate the subscriber for damages in the form of lost profits.

9.1.13. For the provision of services by Third Parties (including participants in the payment services market) through the operator's network, their quality and volume.

9.1.14. For the dissemination of any information by the Subscriber or any damage caused by the Subscriber through the services of a Third Party (including a participant in the payment services market).

9.2. The Operator (when providing data and Internet services, as well as Wi-Fi services) is not responsible for the content, availability and operation of resources, servers and segments of the data transmission network that are not at its disposal (under its direct management and control).

10. FORCE MAJEURE

10.1. Natural phenomena (earthquake, landslide, hurricane, drought, floods, fires, etc.) or political, socio-economic situations (martial law, blockade, import and export ban in the interests of the state, risk of mass biological or chemical radioactive contamination or risk of radiation exposure, or declaration of a state of emergency/state in a certain (limited) territory or the territory of the republic, an emergency that does not allow the Parties to fulfill their obligations, unavoidable and unforeseen circumstances are referred to as force majeure.

10.2. Neither Party shall be liable for full or partial failure to fulfill its obligations in the event of a direct consequence of force majeure circumstances (extraordinary circumstances) that arose after the conclusion of the Subscription Agreement under the terms of this Public Offer and are beyond the control of the Parties.

10.3. The period for fulfilling the obligations of the Parties, such circumstances and their consequences shall be postponed/extended in proportion to the term of validity. In the event of impossibility of fulfilling obligations under the Subscription Agreement, one Within 10 (ten) calendar days, a Party shall notify the other Party in writing of the occurrence, duration, and cancellation of the circumstances specified in this article. The facts set forth in this notice must be confirmed by the authorized state body of the Republic of Uzbekistan.

10.4. In the event of full or partial failure to fulfill obligations for more than 3 (three) calendar months, the Operator shall have the right to fully or partially terminate the agreement with the Subscriber without the obligation to compensate the Subscriber for possible losses (including expenses).

11. DISPUTE RESOLUTION PROCEDURE

11.1. All disputes and disagreements on issues related to the execution of the subscriber agreement shall be resolved in accordance with the legislation of the Republic of Uzbekistan, based on the requirements of the Parties, in accordance with the procedure for resolving disputes out of court, including the mediation procedure, and in accordance with the standards established by the legislation of the Republic of Uzbekistan.

11.1.1. For the Subscriber - an individual: In the event of disputes and disagreements between the parties, they will be considered in a civil court at the location of the relevant office of the Operator or Dealer in accordance with the legislation of the Republic of Uzbekistan.

11.1.2. The Subscriber - a legal entity, individual entrepreneur or other participant in civil law relations acting without forming a legal entity, a non-governmental non-profit organization, a public-legal organization, etc. disputes shall be considered in the Tashkent Inter-District Economic Court in accordance with the legislation of the Republic of Uzbekistan.

11.2. An appeal/complaint in the form of an application/objection, submitted in writing/electronic form on issues related to the refusal to provide communication services, untimely or improper fulfillment of obligations arising from the Subscriber's agreement, the communication services rendered, must be submitted within no more than 6 (six) months from the date of refusal to provide it or from the date of issuance of an invoice. In this case, a copy of the Subscriber's agreement, as well as other documents that must be reviewed, information on the failure to fulfill or improper fulfillment of obligations under the agreement, compensation for damages in the event of a claim, must be attached to the application. - information on the fact and amount of damage must be indicated.

11.2.1. A written/electronic appeal of the subscriber in the form of an application/objection is registered by the Operator on the day of its receipt and is considered in accordance with the procedure established by law.

11.3. Objections related to the insufficient performance or non-performance of communication services shall be accepted within the time period specified in paragraph 11.4 of this Public Offer and shall be considered in accordance with the law.

11.3.1. A response to such objection shall be sent by telegraph, teletype, e-mail, or other means of communication, with written confirmation of delivery to the Subscriber or by registered mail.

11.4. A subscriber's request in the form of an application/objection/complaint/suggestion, submitted in writing/electronic form, will be reviewed within 30 (thirty) days, and a response will be provided in the appropriate form. However, if more than 15 (fifteen) days are required to review the request, the author of the request will be notified accordingly.

11.5. In the event of disputes/disagreements arising as a result of the use of third-party services through illegal/unauthorized access to the network, the Operator has the right to conduct an internal technical investigation in order to determine the legality of the actions taken.

11.6. If the Operator has doubts about the impartial use of the Operator's services by the Subscriber, it sends a message to the Subscriber by any acceptable means about the need to appear at the Operator's office, clarify the circumstances and provide an explanation in the message. about the possibility of suspending the provision of services. If the Subscriber fails to comply with the notification of the Operator within 3 (three) calendar days, the Operator has the right to terminate the provision of the service until the Subscriber fulfills the conditions required by the Operator.

11.7. The Subscriber's debt to the Operator, incurred for services rendered and not repaid voluntarily, is subject to compulsory collection on the basis of a court order/decision/notary writ of execution, executed in accordance with the procedure established by law.

11.8. If the resolution of the issues raised in the request sent to the Operator does not fall within the Operator's competence, the request is forwarded to the relevant government agencies, organizations, and officials, of which the Subscriber is notified in the established manner no later than 5 (five) days from the date of receipt of the request.

12. CONDITIONS, MODIFICATIONS OR CANCELLATIONS

12.1. The Subscriber Agreement shall enter into force upon the Subscriber's acceptance of the terms and conditions of this Public Offer and shall be valid for the period specified in the Subscriber Agreement. It shall be concluded for an indefinite period.

12.2. The Operator's unilateral announcement of the terms and conditions of the Subscriber Agreement, including changes in the provision of communication services (changes to the Tariff/Tariff plans, service pricing procedures, etc.), in the media, on the Operator's website, will be communicated by posting on the website, sending an SMS message or email to the Subscriber, or by other means acceptable to the Operator).

12.2.1. From the date of sending the relevant notice to the Subscriber about the changes made by the Operator (change in the Tariff/Tariff plans, service pricing procedure, etc.) or from the date of posting/announcement of the relevant information, the type of service provided depending on the category, in the period from 10 (ten) to 15 (fifteen) calendar days, unless such changes are rejected by the Subscriber in writing/electronic form, shall be considered fully accepted by the Subscriber. In the event of the Subscriber's refusal to accept such changes of the Operator within the period specified in this subparagraph, the Subscriber's initiative on the next day after the expiration of 15 (fifteen) calendar days from the date of receipt of the Subscriber's request for such refusal shall be canceled from

12.3. The Subscriber Agreement (hereinafter in this paragraph - the Agreement) may be terminated in the following cases:

12.3.1. Termination of the Agreement at the initiative of the Subscriber, with or without indicating the reason for termination. In this case, the Subscriber (except for individuals) must notify the Operator in writing/electronic form at least 15 (fifteen) calendar days before the expected/planned date of cancellation. In this case, the end date of the period of provision of services is considered to be the last day of the current month in which the services were rendered.

12.3.2. The Subscriber Agreement (hereinafter in this clause referred to as the Agreement) may be terminated at the initiative of the Operator in the following cases:

- In case of violation by the Subscriber of the terms of the Agreement and the selected rules/terms of service;

- in case of impossibility of fulfilling obligations (in the absence of technical possibility of providing the service);

- in cases of force majeure;

- upon presentation of a document confirming the death of the Subscriber who is an individual (in cases of absence of an heir/successor);

- in case of failure by the Subscriber to conclude a transaction entitling to receive communication services within 60 (sixty) consecutive calendar days from the date of suspension of service, suspension of service from this date;

- "Fees for number preservation", "Additional blocking service", "Temporary disconnection of the phone at the subscriber's request" and other Additional Services in case of non-activation, as well as the corresponding fees for activation of the Services in his absence, the Operator has the right to unilaterally terminate the Agreement with the Subscriber with the subsequent release of the reserved network resource (for another service).

12.3.3. In the following cases, the agreement with the Subscriber will be terminated, and the Subscriber will be removed from the Operator's network:

- when the subscriber uses this type of telecommunication services for commercial purposes and without a license;

- When it is established that fraudulent actions have been committed by the subscriber;

- in other cases stipulated by the agreement or the legislation of the Republic of Uzbekistan.

12.4. The obligations of the Parties shall be considered terminated from the moment the Subscriber refuses to perform the agreement or terminates the agreement for other reasons (except for obligations related to the fee for services specified before the termination of the Subscriber's agreement, but not paid by the Subscriber). Subscriber).

12.5. Positive balance upon termination of the Subscriber agreement - The remaining funds on the personal account will be returned to the Subscriber by transferring to his current bank account number or to his bank plastic card. In this case, the Subscriber must provide the Operator with a written application and an Identity Document (for individuals), as well as bank details (name of the bank, bank: MFO, STIR, transit account number for transferring funds to a plastic card and plastic card number) must be shown and provided.

12.5.1. After the Operator receives the Subscriber's application for the return of the remaining positive balance - the remaining funds by the personal account number, the funds will be returned to the Subscriber within 15 (fifteen) banking days. In this case, the Operator has the right to calculate and withhold the cost/fee for the service spent by the Operator for the funds transferred to the Subscriber through payment systems/Payment agents (terminals).

12.5.2. Upon termination of the Subscriber's agreement, the fee for connecting the Subscriber's device will not be refunded, and the fee for selecting a paid subscriber number will not be reimbursed/refunded by the Operator.

12.5.3. When concluding a new Subscriber Agreement with the Operator, the Subscriber is not guaranteed to retain the previously provided Subscriber Number.

12.6. In the event of the death of a Subscriber who is an individual, the agreement with the Subscriber is terminated after the Operator provides a duly certified copy of the death certificate or the original copy and receives the copy at the Operator's office. Termination of the Subscriber's agreement with a Subscriber who is in the process of termination or has been terminated - a legal entity, an individual entrepreneur, or other persons, is carried out in the manner prescribed by law.

12.6.1. If one of the parties to the Subscriber Agreement changes (including the legal successor or transfer by inheritance, or the activated service to another person as a gift), the previous Subscriber Agreement is terminated and concluded with the new Subscriber. In this case, re-registration of a paid number is free of charge for re-registration of a paid number in accordance with a certificate of inheritance rights to relatives (or a notarized will, other official document confirming the transfer of inheritance rights). In this case, a fee for re-registering the Subscriber's database in the ASR is charged in accordance with the current Tariff.

13. FINAL TERMS

13.1. In connection with their rights and obligations under this Public Offer/Subscription Agreement, the parties shall not take any measures or perform any actions that may violate the provisions of the legislation of the Republic of Uzbekistan regulating the fight against corruption, including (but not limited to) the offer, consent/permission/authorization, promise and giving of bribes in any form/shape, including (but not limited to) illegal payments, including (but not limited to) individuals or legal entities, including commercial organizations, government officials, private enterprises and companies and their representatives or branches.

13.2. In the event of a breach by one of the parties of the obligations specified in paragraph 13.1 of this article, the other party has the right to unilaterally refuse to fulfill its obligations under this Public Offer/Subscription Agreement out of court. In the event of termination of the Subscriber Agreement in accordance with this article, the Parties shall not compensate each other for losses (except for the Subscriber's obligations for services rendered or payments by the Subscriber).

13.3. Other legal relations of the Parties arising during the provision of communication services to the Subscriber and not directly regulated or regulated by this Public Offer/Subscriber Agreement, shall be governed by the Rules and the legislation of the Republic of Uzbekistan. The Parties act in accordance with the legislation of the Republic of Uzbekistan on all matters not regulated by this Public Offer.

13.4. This Public Offer shall enter into force 15 (ten) five days after its publication on the Operator's website or in the media.